Step 1: Ordering Your Prescription
The first step almost always involves your doctor, physician, or healthcare provider. Once diagnosed with a chronic condition, your doctor (or you) will contact us to recommend and order a specialty prescription.
Step 3: Benefits Investigation
Unlike traditional prescriptions, filling specialty prescriptions will take additional steps and more time. For this reason, we will need additional information regarding insurance coverage and / or previous medical conditions. We work diligently to understand your benefits, work with your insurance company for authorization, and confirm any specific instructions from your provider.
Step 5: Prescription Pick-Up and Consultation
When your prescription is authorized, we will call to schedule your pick-up time. If for any reason your prescription has been denied, we will help you further in appealing the decision and obtaining the medication you need for effective treatment. When you receive your prescription, your pharmacist will answer any questions you may have regarding your daily regimen for treatment and adherence.
Step 7: On-Going Support and Assistance
At Mission Wellness, we take pride in taking the additional steps that most other specialty pharmacies do not offer. All of our patients are contacted by their pharmacist to address any additional areas of concern that arise during treatment, including prescription adherence, and promoting the importance of continued medication education.
Step 2: Dropping-Off Your Prescription
Once we receive your prescription order from your doctor, we immediately begin the process of filling your prescription. We speed up the process by directly communicating with your insurance provider and your doctor. We work on your behalf to ensure we have the required authorizations and verifications to dispense and fill your medicine.
Step 4: Authorize Your Prescription
At Mission Wellness Pharmacy, medications can be dispensed in a packing method that is most convenient for you. From bottled medications to WellnessPak or Bubble Packs, we want to make sure your medication is dispensed in a way that is most effective for your unique lifestyle.
Step 6: Specialty Prescription Education
Taking specialty medications may be more complicated than other prescriptions, especially if the medication is new to you. This is exactly why education and health literacy is so important in your treatment. As extended members of your healthcare team, we discuss proper prescription administration, adverse side-effects, and relevant costs.